This page displays an issue.
Issue buttons - buttons on the top of the page are used to change the status of the issue.
Note: the buttons displayed are permission dependent and issue-status dependent.
Issue details
Message log - holds the conversation between the issue submitter and the help desk team (so-called "comments") along with all system events and status changes of the issue. When someone posts a message into the issue log, the message is being emailed to the issue submitter and the 'assigned-to' user. Works like a discussion forum.